Terms of Service

Welcome to Mira Mace ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our web application, platform, and related services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you are entering into this agreement on behalf of a company or organization, you represent that you have the authority to bind that entity.

1. Use of Services

You agree to:

• Use the Services only for lawful purposes and in accordance with these Terms
• Not misuse, reverse-engineer, or interfere with the Services
• Maintain the confidentiality of your credentials and account access

2. Data Privacy & HIPAA

Mira Mace may process Protected Health Information (PHI) on behalf of covered entities subject to HIPAA. We implement safeguards required under HIPAA, including encryption, access control, and audit logging.

Use of our Services involving PHI requires execution of a Business Associate Agreement (BAA). By continuing use, you acknowledge responsibility for obtaining such agreement when applicable.

This product uses the Blue Button 2.0 APIs but is not endorsed or certified by the Centers for Medicare & Medicaid Services or the U.S. Department of Health and Human Services.

With your explicit authorization we also retrieve Medicare claims and coverage data via CMS Blue Button 2.0. We do not sell this data or use it for advertising, and we share it only with your assigned care advocate and HIPAA-bound service providers. Security-incident response, data-deletion timelines, dormant-account handling, and business-transfer procedures are governed by our Privacy Policy, which controls if there is any conflict with these Terms.

We do not sell your personal data to third parties.

3. Intellectual Property

All content, software, and technology within the Services are owned by or licensed to Mira Mace and protected under intellectual-property laws. You are granted a limited, non-exclusive license to use the Services as intended.

4. Account Responsibilities

You are responsible for:

• Ensuring that any data you submit complies with applicable laws
• Notifying us immediately if you suspect unauthorized access to your account

5. Termination

We may suspend or terminate your access to the Services at our discretion, particularly in the event of a violation of these Terms or applicable laws.

6. Disclaimers & Limitation of Liability

The Services are provided "as is" without warranty of any kind. To the extent permitted by law, we disclaim all liability for any damages arising from your use of the Services.

7. Modifications

We may update these Terms from time to time. Changes will be reflected by a revised "Effective Date." Any change that affects our handling of Medicare data will be submitted to CMS for approval before it takes effect. Continued use of the Services after changes constitutes acceptance.

8. Contact

For questions or issues regarding these Terms, please contact:

MiraMace, Inc.
Email: support@miramace.com

9. SMS Text Messaging

By providing your phone number, you consent to receive SMS messages from us. Message and data rates may apply. You can opt out at any time by replying "STOP" to any message. For help, reply "HELP" or contact us at info@miramace.com.

10. Email Communications

By using our Services, you consent to receive email communications from us. These may include:

• Essential service emails (account confirmations, password resets, security alerts, and service updates)
• Marketing and promotional communications (with your explicit consent)
• Administrative notices and policy updates

You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@miramace.com. Essential service emails cannot be opted out of as they are required for proper functioning of your account and our Services.